Effective as of January 1, 2022.
Friends with Benefits, Inc. and our subsidiaries and
affiliates (collectively, “FWB”, “we”, “us”, or “our”) in
connection with the www.fwb.help website, and any other
website or mobile application that we own or control and
the “Service”), and the rights and choices available to
individuals with respect to their information. FWB may
provide additional or supplemental privacy policies to
individuals for specific products or services that we offer
at the time we collect personal information. These
supplemental privacy policies will govern how we may process
the information in the context of the specific product or
Table of Contents
Personal Information We Collect
How We Use Your Personal Information
How We Share your Personal Information
Other sites, mobile applications and services
International data transfers
How to Contact Us
Personal Information We Collect
Information you provide to us. Personal information you provide to us through the Service
or otherwise includes:
Business and personal contact information, such as your first and last name, email and mailing
addresses, phone number, professional title and company
Content you choose to upload to the Service, such as text, images, audio, and video, along with the
metadata associated with the files you upload.
such as your username and password that you may set to
establish an online account with us, your photograph,
interests, and preferences.
such as information that may be related to a service, an
account or an event you register for.
Feedback or correspondence, such as information you provide when you contact us
with questions, feedback, or otherwise correspond with
Transaction information, such as information about payments to and from you
and other details of products or services you have
purchased from us.
Usage information, such as information about how you use the Service and
interact with us, including information associated with
any content you upload to the websites or otherwise
submit to us, and information you provide when you use
any interactive features of the Service.
Marketing information, such as your preferences for receiving communications
about our activities, events, and publications, and
details about how you engage with our
that we may collect which is not specifically listed here,
or as otherwise disclosed at the time of collection.
Information we obtain from social media platforms. We may maintain pages for our Company on social media
platforms, such as Facebook, LinkedIn, Twitter, Google,
YouTube, Instagram, and other third party platforms. When
you visit or interact with our pages on those platforms, the
interactions and their collection, use and processing of
your personal information. You or the platforms may provide
us with information through the platform, and we will treat
Connected Third Party Accounts.
If you choose to login to the Service via a third-party
platform, or otherwise connect your account on the
third-party platform or network to your account through the
Service, we may collect information from that platform or
network. For example, this information may include your
crypto-wallet username and user ID.
A “cookie” is a text file that websites send to a
visitor‘s computer or other Internet-connected device to
uniquely identify the visitor’s browser or to store
information or settings in the browser.
Browser web storage, or LSOs, are used for similar purposes
as cookies. Browser web storage enables the storage of a
larger amount of data than cookies. A “web beacon,” also known as a pixel tag or clear GIF, is
typically used to demonstrate that a webpage was accessed or
that certain content was viewed, typically to measure the
success of our marketing campaigns or engagement with our
emails and to compile statistics about usage of our
Web browsers may offer users of our websites or mobile apps
the ability to disable receiving certain types of cookies;
however, if cookies are disabled, some features or
functionality of our websites may not function correctly.
Please see the “Targeted online advertising” section for information about how to exercise choice
regarding the use of browsing behavior for purposes of
Users of the Service may have the opportunity to refer
friends or other contacts to us. If you are an existing
user, you may only submit a referral if you have permission
to provide the referral’s contact information to us so that
we may contact them.
How We Use Your Personal Information
We use your personal information for the following purposes
time of collection:
provide, operate and improve the Service
provide information about our products and
establish and maintain your user profile on the
facilitate your to login to the Service via third-party
identity and access management providers
communicate with you about the Service, including by
sending you announcements, updates, security alerts, and
support and administrative messages
communicate with you about events or contests in which
understand your needs and interests, and personalize
your experience with the Service and our
provide support and maintenance for the Service
to respond to your requests, questions and
For research and development. We analyze use of the Service to analyze and improve the
Service and to develop new products and services, including
by studying user demographics and use of the Service.
To send you marketing and promotional communications.
We may send you FWB-related marketing communications as
permitted by law. You will have the ability to opt-out of
our marketing and promotional communications
as described in the Opt out of marketing
To display advertisements.
We work with advertising partners to display advertisements
on the Service or elsewhere online. These advertisements are
delivered by our advertising partners and may be targeted
based on your use of the Service or your activity elsewhere
online. To learn more about your choices in connection with
advertisements, please see the section below titled
“Targeted online advertising.”
To comply with law. We use your personal information as we believe necessary or
appropriate to comply with applicable laws, lawful requests,
and legal process, such as to respond to subpoenas or
requests from government authorities.
For compliance, fraud prevention, and safety.
We may use your personal information and disclose it to law
enforcement, government authorities, and private parties as
we believe necessary or appropriate to:
(a) protect our, your or others’ rights, privacy, safety or
property (including by making and defending legal
(b) enforce the terms and conditions that govern the
(c) protect, investigate and deter against fraudulent,
harmful, unauthorized, unethical or illegal activity.
With your consent. In some cases we may specifically ask for your consent to
collect, use or share your personal information, such as
when required by law.
To create anonymous, aggregated or de-identified data.
We may create anonymous, aggregated or de-identified data
from your personal information and other individuals whose
personal information we collect. We make personal
information into anonymous,
aggregated or de-identified
data by removing information that makes the data
personally identifiable to you. We may use this
anonymous, aggregated or de-identified
data and share it with third parties for our lawful
business purposes, including to analyze and improve the
Service and promote our business.
We Share your Personal Information
We do not share your personal information with third
parties without your consent, except in the following
We may share your personal information with third party
companies and individuals that provide services on our
behalf or help us operate the Service (such as customer
support, hosting, analytics, email delivery, marketing, and
database management services). These third parties may use
your personal information only as directed or authorized by
are prohibited from using or disclosing your information for
any other purpose.
Third-party platforms and social media networks.
If you have enabled features or functionality that connect
the Service to a third-party platform or social media
network (such as by logging in to the Service using your
account with the third-party, providing your API key or
similar access token for the Service to a third-party, or
otherwise linking your account with the Service to a
third-party’s services), we may disclose the personal
information that you authorized us to share. We do not
control the third party’s use of your personal
Other Users of the Service and the Public.
We may provide functionality that enables you to disclose
personal information to other users of the Service or the
public. For instance, you may be able to maintain a user
profile with information about yourself that you can make
available to other users or the public. You may also be able
to submit content to the Service (such as comments, reviews,
surveys, blogs, photos, and videos), and we will display
your name, username, and a link to your user profile along
with the content you submit. We do not control how other
users or third parties use any personal information that you
make available to such users or the public.
We may disclose your personal information to professional
advisors, such as lawyers, bankers, auditors and insurers,
where necessary in the course of the professional services
that they render to us.
For compliance, fraud prevention and safety.
We may share your personal information for the compliance,
fraud prevention and safety purposes described above.
Business transfers. We may sell, transfer or otherwise share some or all
of our business or assets, including your personal
information, in connection with a business transaction (or
potential business transaction) such as a corporate
divestiture, merger, consolidation, acquisition,
reorganization or sale of assets, or in the event of
bankruptcy or dissolution.
In this section, we describe the rights and choices
available to all users.
Opt out of marketing communications. You may opt out of marketing-related emails by following
the opt-out or unsubscribe instructions at the bottom of the
email, or by contacting us at
privacy@FWB.help. You may continue to receive service-related and other
Cookies & Browser Web Storage.
We may allow service providers and other third parties to
activity over time and across the Service and third party
websites. Most browsers let you remove or reject cookies. To do
this, follow the instructions in your browser settings.
Many browsers accept cookies by default until you change
your settings. Please note that if you set your browser to
disable cookies, the Sites may not work properly.
Similarly, your browser settings may allow you to clear your
browser web storage.
Targeted online advertising.
Some of the business partners that collect information
about users’ activities on or through the Service may be
members of organizations or programs that provide choices to
individuals regarding the use of their browsing behavior or
mobile application usage for purposes of targeted
Users may opt out of receiving targeted advertising on
websites through members of the Network Advertising
Initiative by clicking here
or the Digital Advertising Alliance by clicking here. Please note that we also may work with companies that
offer their own opt-out mechanisms and may not participate
in the opt-out mechanisms that we linked above.
In addition, your mobile device settings may provide
functionality to limit our, or our partners’, ability to
engage in ad tracking or targeted advertising using the
Google Advertising ID or Apple ID for Advertising associated
with your mobile device.
If you choose to opt-out of targeted advertisements, you
will still see advertisements online but they may not be
relevant to you. Even if you do choose to opt out, not all
companies that serve online behavioral advertising are
included in this list, so you may still receive some cookies
and tailored advertisements from companies that are not
Do Not Track. Some Internet browsers may be configured to send “Do Not
Track” signals to the online services that you visit. We
currently do not respond to “Do Not Track” or similar
signals. To find out more about “Do Not Track,” please
Choosing not to share your personal information.
Where we are required by law to collect your personal
information, or where we need your personal information in
order to provide the Service to you, if you do not provide
this information when requested (or you later ask to delete
it), we may not be able to provide you with our services.
We will tell you what information you must provide to
receive the Service by designating it as required at the
time of collection or through other appropriate means.
The Service may contain links to other websites, mobile
applications, and other online services operated by third
parties. These links are not an endorsement of, or
representation that we are affiliated with, any third
party. In addition, our content may be included on web pages or in
mobile applications or online services that are not
associated with us. We do not control third party websites, mobile applications
or online services, and we are not responsible for their
actions. Other websites, mobile applications and services
follow different rules regarding the collection, use and
sharing of your personal information. We encourage you to
read the privacy policies of the other websites, mobile
applications and online services you use.
The security of your personal information is important to
us. We employ a number of organizational, technical and
physical safeguards designed to protect the personal
information we collect. However, security risk is inherent
in all internet and information technologies and we cannot
guarantee the security of your personal information.
We are headquartered in the United States and have service
providers in other countries, and your personal information
may be transferred to the United States or other locations
outside of your state, province, or country where privacy
laws may not be as protective as those in your state,
province, or country.
As a general rule, children are not allowed to use the
Service, and we do not collect personal information from
them. We define "children" as anyone under 13
years old. If we learn that we have collected personal
information of a child without the consent of the child’s
parent or guardian, we will delete it. We encourage parents
with concerns to contact us.
posting it on the Service. We may, and if required by law will, also provide notification
of changes in another way that we believe is reasonably
likely to reach you, such as via e-mail
(if you have an account where we have your contact
information) or another manner through the
upon our posting the new terms and/or upon implementation of
the new changes on the Service (or as otherwise indicated at
the time of posting). In all cases, your continued use of
indicates your acceptance of the terms of the modified
How to Contact Us
Please direct any questions or comments about this Policy
or privacy practices to
[email address]. You may also write to us via postal mail at:
Attn: Legal – Privacy